Disaster Recovery

Robility Cloud & Hybrid solutions offer a robust Disaster Recovery (DR) strategy to ensure high availability, secure data protection, and uninterrupted service continuity, empowering businesses to maintain trust and resilience during any disruptions. Here’s how Robility Cloud handles disaster recovery:

High Availability & Redundancy

• Geographically Distributed Data Centers: Robility Cloud leverages multiple data centers across different geographic regions to provide redundancy.
• Active-Passive Failover: Critical services are replicated to secondary data centers, ensuring seamless failover in the event of primary site unavailability. (will be available by June 2025)
• Data Replication: Real-time or near-real-time replication of data between primary and secondary sites ensures data integrity and minimal data loss.

Automated Disaster Recovery

• Failover Automation: Advanced monitoring and orchestration systems automate failover to secondary regions, minimizing downtime.
• Service Continuity: Key components like Manager, Service, and other essential modules are automatically restored during a failover.

Data Backup and Restoration

• Scheduled Backups: Regular data backups are stored securely in designated locations.
• Encrypted Backups: All backup data is encrypted using robust encryption standards such as AES-256.

Disaster Recovery Time Objectives

• RTO (Recovery Time Objective): Robility aims to restore services within minutes to a few hours based on incident severity.
• RPO (Recovery Point Objective): Data recovery minimizes potential loss, typically within seconds or minutes.

Monitoring and Detection

• 24/7 Monitoring: Robility employs continuous monitoring tools to detect failures or anomalies in real-time.
• Proactive Incident Management: Immediate alerts and rapid response mechanisms are in place to address any potential issues.

Customer Communication and Notifications

• Timely Updates: Customers are promptly informed via email about disaster recovery events, including progress and estimated resolution timelines.
• Service Dashboard: Robility provides a transparent service health dashboard for real-time tracking of platform status. (will be available by June 2025)

Tailored Disaster Recovery Solutions

For enterprise customers with specific needs, Robility offers customizable disaster recovery plans as part of its Hybrid deployment and premium support services.