Is there an option to view the service level logs

Yes, you can view the service level logs in Robility Manager on the settings page. There are six types of service logs available, and each capture and stores log information about the product and the connected service. To troubleshoot issues with Robility Manager or any service layer between the products, you can download and view the logs from this page.

Can I configure the logging levels and retention policies for these logs?

Yes, Robility Manager allows you to configure the logging levels and retention policies for each type of service log. You can set the desired logging level (e.g., DEBUG, INFO, WARN, ERROR) and specify how long the logs should be retained before they are automatically deleted. This configuration can be done from the Settings page under the Log Settings section