After accepting the invite, when I try to log in, I receive a "User not a member of the platform" message. Can you help?
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Oct 18, 2024 2:09 pm
6 Replies
Oct 18, 2024 2:15 pm
@abi-nandhan Hi, can you confirm if, after receiving the invite via email, you clicked the "Confirm" button to sign up for the platform?
Oct 18, 2024 2:15 pm
@abi-nandhan Hi, can you confirm if, after receiving the invite via email, you clicked the "Confirm" button to sign up for the platform?
Oct 18, 2024 2:17 pm
@abidurai No, I didn’t check the email. After I was invited, my tenant admin instructed me to sign up and log in, so I navigated to the Robility AI URL, but I couldn't find the sign-up button.
Oct 18, 2024 2:19 pm
@abi-nandhan The invite link should be in your email inbox from Robility.AI. Please click the "Confirm" button, which will redirect you to the sign-up page where you can set up your name and password. Once completed, you can log in using your username and password.
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