Unable to request a new license for an unattended robot since there is already a pending request.
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Oct 18, 2024 12:22 pm
4 Replies
Oct 18, 2024 12:24 pm
@abi-nandhan If your license request is still pending, you'll need to reach out to the Robility support team to complete it. Only after the pending request is addressed will you be able to submit a new license request.
Oct 18, 2024 12:25 pm
@abidurai Is there an option to cancel that request from my end? Or remove the request?
Oct 18, 2024 12:27 pm
@abi-nandhan No, currently, there is no option to cancel the pending request from your side. You can, however, send an email to the Robility support team requesting to cancel the pending license request.
