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Extensions issue while using web automation

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Posts: 9
Robility Support Team
Topic starter
(@seevivek)
Member
Joined: 3 months ago

I am trying to perform the web automation activities, but I've noticed that extensions are being automatically removed from the browser. I can't use the browser effectively without them. Is there a way to fix this?

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1 Reply
Posts: 73
Robility Support Team
(@abidurai)
Member
Joined: 1 year ago

Yes, it is mandatory that extensions to be enabled in the browser, usually it happens when you reset your profile and organizations has set some group policies.

In such scenarios, you must reinstall the extensions manually. Please follow the below mentioned instructions:
 1. Check the browser settings to ensure extensions are enabled.

  1. Add Robility Automation extensions to the whitelist in your security software and IT policies. Ensure it is properly allowed to avoid any restrictions
  2. If your organization has removed the extensions due to policy restrictions, contact your IT administrator for assistance

To make things easier for you, I am sharing the link where you can have a better view of installing the extensions from both Designer and Runner.

Extensions – RobilityAI®

 

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