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experiencing issues with Robility Runner while executing tasks

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Posts: 73
Robility Support Team
(@abidurai)
Member
Joined: 1 year ago

@abi-nandhan These issues typically arise when someone attempts to log in to the VM during bot execution or while other background processes are running. Changes in screen resolution can disrupt image-based automation, causing the bot to fail to recognize the expected visual elements.

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Posts: 31
Robility Support Team
Topic starter
(@admin)
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Joined: 1 year ago

@abidurai

What actions should I take to resolve this?

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Posts: 73
Robility Support Team
(@abidurai)
Member
Joined: 1 year ago

@abi-nandhan To minimize errors, terminate all active sessions and close any background processes. Avoid using the machine or VM during the automation process. By ensuring there are no conflicting active sessions, the robot can execute tasks in a controlled environment, reducing errors related to screen resolution or application access.

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