I am getting the error "Invalid key! Check with Robility Manager" when trying to connect the license key after changing my workflow version. Can you help?
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Oct 18, 2024 2:32 pm
3 Replies
Oct 18, 2024 2:33 pm
@abi-nandhan Hello, I encountered the same issue recently. I was able to resolve it by removing the machine name from the Deploy Robots page, which allowed me to connect the license key successfully.
Oct 18, 2024 2:34 pm
@abidurai Thanks, that worked! But is this the usual process? Why do I need to remove the machine when changing workflow versions?
Oct 18, 2024 2:34 pm
@abi-nandhan No, that’s not the usual process. Typically, you only need to disconnect the license from Runner, and the same license key should work. If this issue persists, I recommend reaching out to the Robility Support team for further assistance
