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Durai
@abidurai
Robility Support Team
Member
Joined: Feb 13, 2024
Last seen: Apr 25, 2025
Topics: 13 / Replies: 60
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RE: Extension issue - Activity not working properly

Yes, we do have, let me share the URL for your reference. Here you go : Troubleshooting Steps – RobilityAI®

1 month ago
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RE: Extension issue - Activity not working properly

Yes, you have to Verify Native Messaging Host Functionality. It is the one which communicates with both browser extensions and application.

1 month ago
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RE: Extension issue - Activity not working properly

Yes, I recently experienced the same problem, even though I have installed the extensions and enabled the extensions in the browser.

1 month ago
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RE: Extensions issues

In this case, you can check Open Chrome Extensions by navigating to "chrome://extensions".Locate the Robility Automation extension, and if it is marke...

1 month ago
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RE: Extensions issues

Yes, I've had the same problem. It usually happens because of incomplete installation, browser updates, or firewall settings that block the extensions...

1 month ago
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RE: Extensions issue while using web automation

Yes, it is mandatory that extensions to be enabled in the browser, usually it happens when you reset your profile and organizations has set some group...

1 month ago
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RE: Browser not responding - Web Automation

Great, this setup is compatible for launching and running the web automation activities . I’ve attached a link for your reference, where you can check...

1 month ago
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RE: Browser not responding - Web Automation

You may encounter errors such as "Browser is not responding" or "Close and reopen the Browser" when CPU utilization is high. To fix this, make sure th...

1 month ago
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RE: NuGet package missing Error

@abi-nandhan The “Browse” feature is designed for use in the Designer environment, allowing you to test and develop your automation with the package...

6 months ago
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RE: NuGet package missing Error

@abi-nandhan The issue arises because, to use a NuGet package in the Runner, the package must be available in the Blob storage for download and utiliz...

6 months ago
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RE: Workflow does not stop on VM

@abi-nandhan You can implement the following actions to improve the responsiveness of your workflow to stop commands: Optimize Loop Handling: Se...

6 months ago
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RE: Workflow does not stop on VM

@abi-nandhan his issue can occur when the GetStopStatus activity is unable to respond to the stop command because the workflow is stuck in a loop or a...

6 months ago
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RE: workflow status is not being updated properly

@abi-nandhan If the service is not running, follow these actions: Start Service: Right-click on “Robility Runner” and select “Start” to init...

6 months ago
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RE: workflow status is not being updated properly

@abi-nandhan You can check the service status by following these steps: Access Services App: Open the Services application on the VM. You can do...

6 months ago
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RE: workflow status is not being updated properly

@abi-nandhan This issue may occur when the Robility Runner service is not actively running on the VM. This service is essential for the robot to execu...

6 months ago
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