User Tracks

Keeping track of users’ footprints creates a detailed map of where the user has navigated and which menus, he/she has visited. For instance, if an admin user adds a new user, creates a new role and maps the role, then all the menus and the sub-menus he/she has navigated through will be captured.

This facilitates a sophisticated audit trail to investigate the occurrence of errors, swiftly trace the source of error, as in tracking the one who actually caused it and train them not to repeat it.  This also aids in scrutiny as to the number of users who have and are using RobilityManager. This information aids in understanding how well the product is received and accordingly implement future plans in terms of additional features, pricing, etc.

Follow the below steps to view the list of the user’s track on the Robility Manager:

1. Select the User tracks menu on the left-hand side.
2. The list of users will be displayed with the details of the machine name and the browser type.
3. To view the track, click on the user option under view category.
4. Another pop-up menu appears on the screen displaying the list of detailed map where the user has navigated inside the Robility Manager in the time being. 

Audit Reports

Audit Reports capture all user actions and system events, providing transparency and accountability. They help detect unauthorized activities and support audits and system management.

The Audit Reports feature allows tracking of user activities related to projects. Access to these reports is limited to users with the Tenant Admin role. The following four reports are available:

1. Login / Logout

This report provides details of user login and logout activities. Records are available for the past 8 hours from the time the action was performed.
Details displayed: Username, login and logout time, machine IP address, and browser details (Edge or Chrome).

2. Invalid Attempts

This report displays details of users who have made invalid login attempts. Up to three invalid attempts are recorded; if more than three attempts fail, the account will be locked.
Details displayed: Username, last login time, invalid login attempt count, and last invalid attempt time.

3. VM Add

This report shows details of newly added resources or machine (VMs).
Details displayed: Computer name, action time, action performed by, username, and action.

4. Privileged User Actions

This report displays details of users mapped to projects. It also includes information about users who were inactivated after being mapped to a project.
Details displayed: Username, action date, action performed by, and action.

Info:
1. The number of items displayed per page can be adjusted using the ‘Page Size’ drop-down menu.
2. Reports can be exported to an Excel file.