Interact Manager

The Interact Manager is a component in the Robility Flow platform, designed to automate case creation within the Robility Interact. This component enables workflows to create cases in a specified queue as soon as the required data is available.

About Robility Interact

Robility Interact acts as a bridge between automated processes and human tasks, allowing seamless collaboration between bots and human operators. Through Interact, users can manage cases efficiently, upload and retrieve files, apply business rules, and ensure secure handling of sensitive information within workflows. Click here to learn more.

Prerequisites

Before using the Interact Manager component:

1. Ensure a project is created in Robility Flow that is linked to the corresponding Interact configuration in Robility Manager.
2. The component will automatically fetch the available fields for the project once connected.

Click here to learn more about Interact Case Automation component in detail.