Webex (Rooms and Messages)

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The Webex (Rooms & Messages) configuration enables workflows to interact with Webex by sending messages to a specific Webex room or by retrieving a list of available rooms using the Webex API.

This activity is commonly used to send alerts, notifications, or status updates to Webex rooms.

Configuration

Parameter	Description
Bearer Token	Authenticates the request to the Webex API. Accepts a Webex Personal Access Token and can be provided directly or via a variable. Note: Ensure the token has the required permissions to access rooms and post messages.
Action	Defines the operation to be performed. Available options: • List Rooms – Returns all Webex rooms accessible to the authenticated user and used to identify and copy the required Room ID. • Post Message – Sends the specified Message Text to the provided Room ID and requires a valid Bearer Token with messaging permission. Note: The fields displayed in the configuration change based on the selected action.
Message Text	Specifies the content of the message to be sent to the Webex room. Used for sending alerts or notifications and supports dynamic values from variables. Displayed when: Post Message action is selected.
Webhook Payload	Passes input data received from a webhook. This enables dynamic message content or conditional logic based on incoming data.
Verbose Output	Controls the level of detail returned in the response. • True – Returns only essential response data. • False – Returns the full Webex API response.
Room ID	Identifies the Webex room where the message will be posted. Must be the actual Room ID; room names are not supported. Important: Use the List Rooms action to retrieve the correct Room ID before posting a message. Displayed when: Post Message action is selected.

Example:

1. Use List Rooms to retrieve available Webex rooms.
2. Copy the required Room ID.
3. Select Post Message.
4. Provide the Room ID and Message Text.
5. Execute the workflow to send the message.

Webex (Rooms and Messages)

Configuration

Webex (Rooms and Messages)

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