Logs

The Logs section in Robility Manager provides access to logs generated by various applications and services. These logs capture service interactions, errors, transactions, and performance-related information, enabling Tenant administrators to monitor system activities and troubleshoot issues efficiently.

The available log types include:

1. Service Interaction Logs: Capture interactions between Robility Manager and external services or APIs, including errors and anomalies during data exchange
2. Error Logs: Record system errors, exceptions, and failures that occur during processes or workflows in Robility Manager.
3. Transaction Logs: Capture details of transactions processed by Robility Manager, including workflow executions, data transfers, and system integrations.
4. Performance Logs: Capture performance-related information, such as response times, resource utilization, and throughput, to help identify and troubleshoot performance issues.

How to Navigate to Logs

1. Log in to Robility Manager using your credentials.
    a. To learn how to sign up for Robility Manager, click here.
2. If you have access to multiple tenants, select the required tenant. If you have access to only one tenant, you are directed to the Home page.
3. From the left navigation pane, select Settings.
4. Select Logs from the top navigation.

Types of Applications Available

The Logs section provides logs for the following applications and services:

1. Robility Manager: Displays logs related to activities and issues encountered within Robility Manager.
2. Designer: Displays logs related to interactions between Robility Manager and Designer, including Designer activation.
3. Runner: Displays logs related to interactions between Robility Manager and Runner, including Runner activation.
4. Feature: Displays logs related to the Manage Feature menu and feature retrieval.
5. Credential: Displays logs related to accessing, retrieving, and managing the Credential Manager.
6. Interact: Displays logs related to accessing, retrieving, reviewing, and managing the Interact menu.
7. Worker Services: Displays logs generated by Worker Services. You can select a specific Worker Service from the available list to view its logs.

How to Download Logs

1. Log in to Robility Manager using your credentials.
     a. To learn how to sign up for Robility Manager, click here.
2. If you have access to multiple tenants, select the required tenant.
3. From the left navigation pane, select Settings.
4. Select Logs from the top navigation.
5. Select the required application or Worker Service from the drop-down list and click Go.
6. Logs are available for the last 30 days. Select Download for the required date to download the logs.

How to Change Log Types

By default, the log type is set to Error. You can change the log level for each application or Worker Service based on the information you want to capture.

The available log levels are:

1. Trace: Captures detailed information about the execution flow and system activities.
2. Debug: Captures detailed diagnostic information useful for troubleshooting.
3. Info: Captures general information about system activities and operations.
4. Error: Captures errors and failures encountered during system operations. This is the default log level.
5. Fatal: Captures critical errors that may cause an application or service to stop functioning.

To change the log level

1. Log in to Robility Manager using your credentials.
     a. To learn how to sign up for Robility Manager, click here.
2. If you have access to multiple tenants, select the required tenant.
3. From the left navigation pane, select Settings.
4. Select Logs from the top navigation.
5. Select Settings next to the Go button.
    a. The available applications and their configured log levels are displayed.
6. Select Action for the required application or Worker Service.
7. Select the required log level from the Log Value drop-down.
8. Select Save.

The selected log level is applied to the corresponding application or Worker Service.