Search Users

This activity allows the user to retrieve a list of users from the connected Zendesk account. It also supports fetching users based on specific criteria such as name, email address, organization, and more.

Properties

Configuration

Once you select the respective project name where Zendesk has been authenticated, the activity will automatically retrieve the available connections for that project.

If you have not added the connection, click here to learn more. 

Below are the properties available after the project has been integrated:

Zendesk: *This parameter indicates the account name associated with the integration.

Input

Manage Properties

Use this wizard to configure additional fields for fetching the user list. You can select the required fields, assign default values or map them to variables, and save the configuration.

Note: In this activity, the list of users can be retrieved based on the fields configured in the Manage Properties wizard. By default, all available parameters are selected.

 MISC

DisplayName: Displays the name of the activity. The activity name can be customized, which aids in troubleshooting.

SkipOnError: Specify the “Boolean” value as “True” or “False.”
True: Continue executing the workflow regardless of any errors thrown.
False: Halt the workflow if it encounters any errors.
None: If the option is left blank, the activity will, by default, behave as if “False” were chosen.

Version: It indicates the version of the feature being used.

OUTPUT

Users: Returns the user details in a list of custom class as variable type. Use ForEach activity to iterate and retrieve the list of users. 

Result: It provides the ability to view the execution status of the activity. It returns values in “Boolean.”
True: Indicates that the activity has been executed successfully without any errors.
False: Indicates that the activity has been unsuccessful due to an unexpected error being thrown.

* Represents mandatory fields to execute the workflow.