BulkUploadTransaction

This feature allows users to add multiple transaction records at once to a target queue in Interact by uploading a .csv or .xlsx file containing the records.

Prerequisites

1. The target queue in Robility Manager must have the required fields enabled with the Edit option to allow transaction uploads.
2. You can download a sample Excel file from the target queue in Robility Manager, which contains all the required fields for that queue.
3. Use this file to enter the required details before uploading transactions.
4. Each queue has its own sample Excel file reflecting the specific fields configured for that queue.

Properties

INPUT

Attachments*: Specify the file path of the record file as a string. The file must be in .csv or .xlsx format.

Queue Name*: Provide the exact queue name as a string where the uploaded transactions will be routed.

MISC

DisplayName: Displays the name of the activity. This name can be customized for better readability and troubleshooting.

SkipOnError: Specify a Boolean value (True or False).
True – Continue executing the workflow regardless of any errors encountered.
False – Halt the workflow if any errors occur.
None – If left blank, the activity defaults to False.

Version: Displays the version of the activity being used. This field is auto-populated and read-only.

OUTPUT

Result: Indicates the execution status of the activity. Returns Boolean values.
True – The activity executed successfully without any errors.
False – The activity failed due to an unexpected error.

Upload Message Content: Returns the system response message as a string, providing details about the upload result or any errors.

Upload Status: Returns the status of the uploaded file as a string.
True – The file was uploaded successfully without any errors.
False – The file upload failed due to an unexpected error.
* Represents mandatory fields required to execute the workflow.

Troubleshooting

Field Mismatch or Changes in Robility Manager

Uploading errors may occur if the fields in the target queue in Robility Manager are modified (renamed, removed, or new fields are added).

Resolution

1. If the fields in the target queue are changed, download a new sample Excel file from the queue before performing the upload.
2. Ensure that the sample Excel file used for uploads matches the current fields of the target queue in Robility Manager.
3. Re-prepare the data using the latest sample file and proceed with the upload.